Customer service

Foto credits: @prchtg


Request Studio Ditte wallpaper sample


Do you want to order wallpaper, but would you like to see it first? Ask for a wallpaper sample here. We will send you a sample free of charge so that you can view the wallpaper and possibly look for a nice matching color.

In the store locator you will find stores that have a wallpaper book of Studio Ditte so you can view the wallpaper in the store.


Questions


Do you have any questions or help? Send an e-mail to mail@studioditte.nl

Or call with:
Marieke Dirks 06 54 78 42 87
Natasja Heesbeen 06 27 02 01 04
Endry van Zwam 06 29 09 84 96

 


Worldwide shipping


Our products are carefully packaged and shipped worldwide. Normally, we ship within 1-3 business days. For the Netherlands and Belgium no shipping costs are charged for an order from € 50. Further information about shipping costs can be found at the page about worldwide shipping.


Returns


You can let us know that you want to return your products to us within 14 days of receipt. Then you have 14 days to return it. First, contact us at mail@studioditte.nl to report the return shipment and state your order number here. You will receive a confirmation with a return address.

Returns are only free of charge within the Netherlands. From other countries it is possible to return products at your own expense.

It is important that the products are returned undamaged and in its original packaging. Once we have received the products in good order, we will refund the purchase amount within 5 business days.


Complaints


Do you have a complaint? We will gladly solve it for you. Send us a message through the contact form. We will contact you as soon as possible to resolve your complaint in the best possible way.